Questions & Answers
Frequently Asked Questions
Frequently Asked Questions
How much does a Starlink Installation cost?
Due to the different types of homes or businesses and the way they are built, there are different pricing structures depending on this. Ghana Internet Initiative can let you know what the cost of installing the Starlink dish after an assessment of your current technical set-up. This often requires a picture of the roof itself and the surrounding trees
Do You Provide The Starlink Dish or Kit?
No, you will need to order the Starlink Kit from Starlink directly. Visit www.starlink.com to start your order.
Once you receive your Starlink kit, you can then organize the installation through us. Note, that your basic kit will not come with a roof mount. You can order that through us or from Starlink directly.
Once you receive your Starlink kit, you can then organize the installation through us. Note, that your basic kit will not come with a roof mount. You can order that through us or from Starlink directly.
Do you provide the roof mount for the Starlink dish?
You can order the mount for the dish through us through Starlink directly. Please give us a call for consultation on mounts.
You can also download the Starlink App to determine the best install location for your Starlink. To view mounting options, click here.
You can also download the Starlink App to determine the best install location for your Starlink. To view mounting options, click here.
How long does installing the Starlink system take?
Due to varying structures, Ghana Internet Initiative usually takes between an hour to two hours. This also includes a run-through with you to make sure your system is optimized and tested before we leave. We are also able to share estimated download speeds while we're there.
Do you guarantee your work?
All our installation work is covered for 90 days.
The only part we don’t cover is the Starlink kit warranty, in the rare event that equipment is faulty, you will need to contact Starlink directly.
The only part we don’t cover is the Starlink kit warranty, in the rare event that equipment is faulty, you will need to contact Starlink directly.
Are you associated with Starlink and SpaceX?
Ghana Internet Initiative (including this website www.ghanainternetinitiative.com) is an independent specialist providing professional satellite installation.